medical MODERATE Updated 2026-09-23

Philips North America recalls Philips Patient Information Center iX REF:866389

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Recalled Product

Philips Patient Information Center iX REF:866389

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Hazard / Issue

Due to software malfunction, patient information system may freeze and become unresponsive.

Issued by

FDA

Distribution: Nationwide (United States)
Lot/Code Info: All PIC iX software versions 4.0-4.5/UDI: (01)00884838127067

✅ What Should You Do?

  1. 1Contact your healthcare provider immediately to discuss this recall.
  2. 2Stop using the device if it is safe to do so, and contact your provider.
  3. 3Follow the manufacturer's remedy instructions provided in the recall notice.
  4. 4Report device problems to FDA MedWatch or call 1-800-FDA-1088.

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If you were harmed by this recalled product, Top Class Actions lists active class action lawsuits and settlements that may apply to you.

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