consumer HIGH RISK Updated 2026-04-30

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Recalled Product

Residential Elevators StrikeLock Hoistway Door Locking Device

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Hazard / Issue

None reported

Issued by

CPSC

Distribution: Nationwide (United States)
Sold at: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
What to do: Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
View on CPSC.gov →

✅ What Should You Do?

  1. 1Stop using the product immediately.
  2. 2Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
  3. 3Keep the product (do not throw it away) until you have received your remedy or refund confirmation.
  4. 4Report injuries to SaferProducts.gov.

Looking for a safe alternative?

Search Amazon for Residential Elevators StrikeLock Hoistway →

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View official government recall

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