consumer HIGH RISK Updated 2026-07-30

BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Recalled Product

BenQ GV31 Portable Projectors

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Hazard / Issue

The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.

Issued by

CPSC

Distribution: Nationwide (United States)
Sold at: Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
What to do: Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
View on CPSC.gov →

✅ What Should You Do?

  1. 1Stop using the product immediately.
  2. 2Return the product to the retailer for a full refund.
  3. 3Keep the product (do not throw it away) until you have received your remedy or refund confirmation.
  4. 4Report injuries to SaferProducts.gov.

Looking for a safe alternative?

Search Amazon for BenQ GV31 Portable Projectors →

If you were harmed by this recalled product, Top Class Actions lists active class action lawsuits and settlements that may apply to you.

View official government recall

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