Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard
Recalled Product
Urban Arrow Cargo Electric Bikes
Hazard / Issue
The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported.
Issued by
CPSC
Distribution: Nationwide (United States)
Sold at: Sold At:
Specialty bike stores nationwide from 2016 through 2022 for about $9,000.
What to do: Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
View on CPSC.gov →
✅ What Should You Do?
- 1Stop using the product immediately.
- 2Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
- 3Keep the product (do not throw it away) until you have received your remedy or refund confirmation.
- 4Report injuries to SaferProducts.gov.
Looking for a safe alternative?
Search Amazon for Urban Arrow Cargo Electric →If you were harmed by this recalled product, Top Class Actions lists active class action lawsuits and settlements that may apply to you.
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