Vehicles Updated 2022-05-20

Disabled Emergency Call System

Recalled Product

Daimler Vans USA, LLC


Hazard / Issue

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Issued by

Daimler Vans USA, LLC

Distribution: Nationwide (United States)